If your connection feels slow or inconsistent, it’s usually related to how data is routed globally. Popcorn uses a US-based eSIM worldwide, which means your data may sometimes be routed through the US before reaching your current location. This can occasionally result in latency or slower speeds, especially depending on where you are.
📡 What to do?
Here's a couple of easy steps to help improve your connection:
Go to: Settings > Cellular > [Popcorn eSIM] > Network Selection > Turn Automatic OFF and try another network available.
Make sure:
Your Popcorn eSIM is selected for Cellular Data
Data Roaming is ON
Your device is set to 5G Auto or LTE
A quick phone restart can help refresh your connection.
👉 You can follow the steps in this article here.
⚡ Still having issues?
To improve performance, we offer a backup eSIM with optimized routing in the US, EU, and Asia. This can significantly reduce latency and improve speeds depending on your location.
If you’re experiencing consistent slowness, reach out to support and we can help set you up with the optimized eSIM.
💡Keep in mind:
Performance can vary based on local networks, but switching carriers or using a backup eSIM usually makes a noticeable difference.
❓FAQs
Why do I only see LTE on my phone?
Why do I only see LTE on my phone?
Seeing LTE instead of 5G is normal in some situations and usually depends on your location or network conditions. LTE is still fast and stable in most cases, and in some locations it may actually perform better than 5G.