Popcorn works globally, but you may occasionally run into data issues.
Here are a few things to check:
Turn on Data Roaming
Go to: Settings > Cellular > [Popcorn eSIM] > Data Roaming
Make sure Data Roaming is ON.
Enable 5G
Go to: Settings > Cellular > [Popcorn eSIM] > Voice & Data
Set to 5G Auto.
Switch carriers manually
Sometimes the local carrier you're connected to may have issues.
Go to: Settings > Cellular > [Popcorn eSIM] > Network Selection
Turn Automatic off and select another available network.
Heads up:
Because Popcorn uses a US based eSIM globally, data is sometimes routed via the US before reaching your current location. This can occasionally lead to latency.
We offer a second backup eSIM in the US, EU, and Asia that optimizes routing. Reach out to support if you’re experience some slowness.