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Forgot your PIN code?

Steps to recover access to your account. πŸ—οΈ

Written by Filipa Marcelo
Updated this week

If you’ve forgotten your PIN, you can easily reset it from the app.

πŸ”‘ Reset your PIN

In case you still have access to your account, you can reset it from inside the app by following these steps: Settings β†’ Security β†’ Forgot PIN

If you have been logged out you can follow these steps to regain access:

  1. From the login screen tap Forgot PIN

  2. You will be send a verification email

  3. Please tap Open Email and look for the Popcorn reset PIN message.

  4. In that email you will be able to directly complete the verification or you can simply copy the PIN and enter the reset code sent in app!

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