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What happens if I lose my phone?

Don’t worry, we’ve got you covered. 🤝

Written by Neel Popat

If your phone is lost or stolen you can reach out to us at [email protected].

We can temporarily secure or suspend your line, if needed. After this we will verify your identity with a few quick security questions and help you get set up again on a new device.

📱 Getting back online

Because Popcorn runs on eSIM, you can quickly restore your service on a new device (no physical SIM required).


Your number and account stay safe with us! 🔑

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