Once we have all the correct details, most number transfers are completed within minutes. We’ll keep you updated along the way and notify you by email as soon as your number is active on Popcorn.
🕐 What can cause delays?
In some cases, transfers may take longer (typically 2-10 days) due to:
Incorrect or mismatched details - the information provided doesn’t exactly match your current carrier’s records
Carrier approval required (fraud protection) - your carrier may require you to approve the transfer for security reasons. If so, you’ll usually receive an SMS or email asking you to confirm the port request.
💡 Good to know:
Your number must remain active with your current carrier during the transfer.
Most delays can be resolved by correcting the details and resubmitting - you can do that in-app.
If your transfer is taking longer than expected, feel free to reach out, we’re happy to take a closer look! 👍